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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cherokee Lowe

Cherokee Lowe

July 2, 2026

5  out of  5
rating by Cherokee Lowe
"Steve did a wonderful job. He is fast and reliable!"
We responded:
"Thank you Cherokee and congrats again on your first home purchase!!!"
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Colter Hicks

July 1, 2026

5  out of  5
rating by Colter Hicks
"I switched to Steve Goad at State Farm after realizing I had apparently been making monthly donations to my old insurance company for years. 😂

I've never had a wreck, never filed a claim, and haven't had a ticket in forever, yet I was paying way more than I should have been. Steve got me better coverage and saved me a ton of money. At this point, I feel like I should send him an apology for not calling sooner.

If you're overpaying for insurance like I was, do yourself a favor and give Steve a call before your current insurance company buys another yacht with your premiums."
We responded:
"Glad we could get you better coverages and save you a significant amount of money from your previous company. "
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Jason Southerland

July 1, 2026

5  out of  5
rating by Jason Southerland
"Easy to talk can call when I have a question and always calls.if I forget to pay"
We responded:
"We appreciate you trusting us with your Auto, Farm, Boat and UTV. Glad we could save you money and we are always here when you need us."
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Delana Dishner

June 11, 2026

5  out of  5
rating by Delana Dishner
""I cannot recommend Steve Goad at State Farm enough! We contacted him looking for help. We were overpaying for our former insurance every month. He immediately went to work and was able to save us hundreds a month. Steve is incredibly knowledgeable, quick and caring. If you want peace of mind, call them!""
We responded:
"Thank you Delana and we are glad we could free up so much savings while providing better Auto and Home Insurance Coverages for you."
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haley scott

June 4, 2026

5  out of  5
rating by haley scott
"Amazing business"
We responded:
"haley, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Ray Hipps

Ray Hipps

March 2, 2026

5  out of  5
rating by Ray Hipps
"Been the easiest Insurance company I dealt with and the cheapest"
We responded:
"Thank you Ray, we appreciate the compliments!"
Profile photo of Ray Hipps

Ray Hipps

March 2, 2026

5  out of  5
rating by Ray Hipps
"They are the easiest Insurance company I have dealt with and the cheapest"
We responded:
"Thank you."
Profile photo of Kimberly Carter

Kimberly Carter

February 18, 2026

5  out of  5
rating by Kimberly Carter
"Steve saved me over $300 on car insurance! Not only a great guy, but a fast and clear communicator as well. Thanks a bunch, Steve!"
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Benson Susong

February 18, 2026

5  out of  5
rating by Benson Susong
"Steve saves you money, that’s the bottom line.
I have always felt like a priority with him."
Profile photo of Wyatt Phipps

Wyatt Phipps

February 18, 2026

5  out of  5
rating by Wyatt Phipps
"Super easy to work with and very responsive. He made everything straightforward and ended up pricing my coverage better than anyone else I checked with. Really appreciate the great service!"
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Tambryn Ellenburg

February 17, 2026

5  out of  5
rating by Tambryn Ellenburg
"Steve always helps when you need something!"
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Stephen Wallace

February 17, 2026

5  out of  5
rating by Stephen Wallace
"Steve Goad has been an exceptional State Farm agent. He has d has addressed roofing, automobile accidents and home flooding. Steve and Terri have been very responsive to my insurance issues and has met all my expectations. They have quickly resolved any issues that occur with State Farm corporate claims adjusters.

I would highly recommend Steve Goad State Farm for all your insurance needs."
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Dominic Farmer

January 26, 2026

5  out of  5
rating by Dominic Farmer
"Great people, great rates and awesome service!"
Profile photo of Felisha Kingery

Felisha Kingery

January 5, 2026

5  out of  5
rating by Felisha Kingery
"Steve is awesome and provides excellent customer service. He always responds quickly, explains things clearly, and makes sure we understand our coverage. Pricing is fair, and we truly feel taken care of. Highly recommend Steve for anyone looking for a reliable insurance agent."
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joe fink

December 9, 2025

5  out of  5
rating by joe fink
"This agency has been friendly and very accommodating thru the many years I've been with them...been with them since back when Malones operated it ...I insure 2 motorcycles and 4 vehicles"
Profile photo of Christy Justice

Christy Justice

November 20, 2025

5  out of  5
rating by Christy Justice
"Steve and his team are exceptional. He’s always been there to help, even when it may seem impossible. Thank you for such great service over the years."
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Spencer Mathes

November 18, 2025

5  out of  5
rating by Spencer Mathes
"Goes above and beyond!"
We responded:
"Thank you Spencer for the kind words. We are always here to help!!!"
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Audra Nelson

October 15, 2025

5  out of  5
rating by Audra Nelson
"Not only did he save me money on my car insurance, he saved my daughters life!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joshua Williamson

October 3, 2025

5  out of  5
rating by Joshua Williamson
"I just added a second vehicle to my insurance. Steve contacted me me after I had set up, and got me savings on my policy. He didn’t have to do that but he took the time to reach out and save me money. That is good customer service and shows they do value their customers and
Know what’s important."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kelly Winchell

Kelly Winchell

October 3, 2025

5  out of  5
rating by Kelly Winchell
"Been depending on Mr Goad to protect my assets for probably 8 years now. I’ve never called his office that he didn’t answer . He’s always promptly attended to our needs and saw the issue through to the end. I wish I’d switched sooner . Glad to have him on my side ."
We responded:
"Our office strives to make sure the insurance process is extremely smooth and easy for you. Thank you Kelly!"
Profile photo of Jessica Lutz

Jessica Lutz

October 3, 2025

5  out of  5
rating by Jessica Lutz
"We have worked with a Steve Goad for several years after being with another company who didn't offer one on one help. The lower rates, customer service and all around experiences with the company as a whole will keep me as a lifetime customer."
We responded:
"Jessica, we appreciate your business and your continual support. It's also a joy to see all that you do for your community."
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Amanda Richey

October 3, 2025

5  out of  5
rating by Amanda Richey
"Steve is so helpful and knowledgeable. Best insurance agent in town!"
We responded:
"We strive to be the best and are always here whenever you need us."
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Jenna Carter

October 3, 2025

5  out of  5
rating by Jenna Carter
"Working with Steve on our insurance needs has always been a great experience! He is professional, knowledgeable, and patient is walking us through the policies or any changes needed. Whether it’s home, auto, life insurance, business related, Steve made sure to thoroughly explain our options and make sure it’s what is needed. If you are looking for someone that will quickly respond to your needs and genuinely cares, then Steve is the guy for you!"
We responded:
"We appreciate the kind words and know that we are here to protect you, your family and your businesses!!!"
Profile photo of Jonathan Barnett

Jonathan Barnett

October 3, 2025

5  out of  5
rating by Jonathan Barnett
"State Farm has been fantastic to me and my family, put quite simply I trust Steve! He has always been fair and honest with myself and anyone I have referred to him. He exemplifies a good person and representative of a company."
We responded:
"Thank you Jon and we appreciate your business for over a decade now and hope to continue protecting you and your family moving forward. Also, congrats on the new business venture and trusting us to protect that as well."
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Martha Martin

August 18, 2025

5  out of  5
rating by Martha Martin
"This office is always helpful and professional. I would recommend them to anyone."
We responded:
"Thank you Martha, we strive to help all of our customers!"